Pets: We do not accept pets. Thank you for your understanding.

Smoking: Hotel Elefant and Hotel Tyrol are both non-smoking hotels. Outdoor smoking areas are of course at your disposal.

Payment options: We accept credit cards (bank card, EC card, Visa, Mastercard) and cash payments.

Rates: All rates are inclusive of 10% VAT. The Visitor's Tax is not included in the rate.

Room availability: On the day of arrival the rooms are ready from 3 pm.
We request that the rooms be vacated by 11 am on the day of departure.

Special room request: Whenever possible, we will of course try to accommodate your wishes with regard to a certain room. Please inform us timely in writing.

Cancellation policies and fees:
You have no right to withdraw under the terms of the consumer protection act, however, we will apply the following cancellation policy: if your plans should change, you can cancel your booking in writing and free of charge up to 30 days prior to your arrival. For cancellations occurring less than 30 days prior to arrival, in case of no-show or early departure, we can waive a cancellation fee, if we are able to rent the room to someone else. Otherwise the room will be charged according to the price list and period of stay. Information according to Part III, Title III, Section I of the Consumer Protection Codex (GvD 206/2005). In order to avoid unnecessary costs and hassle, we recommend purchasing our favourable travel cancellation insurance!