: We do not accept pets. Thank you for your understanding.
: Hotel Elefant and Hotel Tyrol are both non-smoking hotels. Outdoor smoking areas are of course at your disposal.
: We accept credit cards (bank card, EC card, Visa, Mastercard) and cash payments.
: All rates are inclusive of 10% VAT. The Visitor's Tax is not included in the rate.
On the day of arrival the rooms are ready from 3 pm.
We request that the rooms be vacated by 11 am on the day of departure.
Special room request:
Whenever possible, we will of course try to accommodate your wishes with regard to a certain room. Please inform us timely in writing.
Cancellation policies and fees:
You have no right to withdraw under the terms of the consumer protection act, however, we will apply the following cancellation policy: if your plans should change, you can cancel your booking in writing and without any further fees up to 7 days prior to your arrival.
For bookings made before 01.04.2021, irrespective of the date of arrival, the original cancellation regulations and therefore the old deadline of 30 days before arrival for cancellations is still apply.
For reservations of more than 3 rooms a free of charge cancellation is not possible.
Eventually given hansels or deposits will not be refund in any case.
For cancellations occurring less than the mentioned periods prior to arrival, in case of no-show or early departure, we can waive a cancellation fee, if we are able to rent the room to someone else. Otherwise the room will be charged according to the price list and period of stay. Information according to Part III, Title III, Section I of the Consumer Protection Codex (GvD 206/2005). In order to avoid unnecessary costs and hassle, we recommend purchasing our advantageous travel cancellation insurance